Wednesday, October 30, 2019

Pick one of the topic on the attachment Essay Example | Topics and Well Written Essays - 1000 words

Pick one of the topic on the attachment - Essay Example It is the responsibility of the project manager to ensure that the organization selects the right project. For the survival of the project, adequate resources are vital which will ensure its sustenance to the final stage. The projects requires being in line with the organizational goals. Periodical review of the program is necessary for the achievement of its set goals. In case, the planned outcome and the actual outcomes are not in unity, the management team conducts a review on the entire project regarding the allocation of resources and carries out necessary changes to ensure the achievement of major objectives (Brennan, 2011). The team company assists in the formulation and the enforcement of different policies and standards that govern the implementation of the program. For example, the team comes up with some strategic goals, such as those related to the IT area and be able to weight the project basing on the outcome. The reason for weighting the outcome is to determine if the project is significant enough and hence worth undertaking. The team company monitors the projects progress and reports to the project management team for necessary actions. The step is thus subject to consider as being among the best practices in project management due to the active monitoring of the projects. The issue here is that companies come up with projects but fail in implementing them due to lack of adequate management of company strategies. In this regard, project portfolio management becomes an essential tool for the success of a project. The team company engages in outlining the resource requirements for the completion of the projects followed by seeking necessary funds to finance the expenses. Every stage of the project lifecycle is important for its success. The processes begin from the conception of the project, planning, implementation,

Monday, October 28, 2019

Fedex Essay Example for Free

Fedex Essay If you were the HR Head of a major competitor of FedEx: a) List down the 3 HR practices which you would emulate of FedEx. Explain reasons for the same. Ans) * Leadership Evaluation And Awareness Process (LEAP) This policy gave FedEx’s Non-Managerial Employees an opportunity to seek Managerial Positions. LEAP created the chance for Non Management Employees to try out their Managerial Skills. LEAP helped Employees of FedEx check whether they were capable of managing Organizations or not. It also gave a chance to FedEx to check out the leadership and managerial skills of its internal Employees. * â€Å"Guaranteed Fair Employee Procedure† (GFTP ) Via â€Å"People –Service-Profit â€Å" (PSP) Philosophy – One of the major HR practices which made FedEx a success story was the Guaranteed Fair Employee Procedure where all type of Employee Grievances were taken care of. The philosophy of â€Å" People-Service-Profit† where Employees were kept before the company’s profit making motives lead to more motivated employees ,leading to more profits in the long run . It was believed that people before profits were would lead to more efficient work on behalf of the employees to the customers , thus strengthening the brand image of FedEx. * Succession Planning Executive Education (SPEED) – The SPEED program introduced at FedEx were done mainly to give feedback to the high level employees reporting directly to the CEO or to the top management of FedEx. Feedback was given periodically n order to rate the skills and promotability of the people who were likely to replace them in the near future. Such Employees were suggested which areas they needed to work on to improve their skills for their new positions some years down the line. b) If you had to attract top Talent from Fedex, what would be your strategy for this, assuming compensation and role were not the key factors for attracting talent from Fedex? Develop your response based on the case study (identifying areas where Fedex may not be as good) and state your assumptions, if any. Ans) To lure top Talent from FedEx, we can go in for the following strategies: * Fringe Benefits * Perks * Job Enlargement And Enrichment More Exciting Job Opportunities Q2. Based on the industry FedEx is in and on the nature of its business, list down 1 or 2 competencies which you think are core to the organization (across functions and levels) and which are essential for employees to possess in order for the organization to succeed. Justify your answer suitably Ans) * Recruitment Focusing on Entrepreneurship The recruitment style followed by FedEx is to hire people who have a mind for new Entrepreneurial ventures. They have to be creative in nature and have the ability to think out of the box. This Recruitment strategy has worked well for FedEx. * Employee Centricity and Retention – FedEx Core Competency lies in the fact that all the Employees are treated equally and every grievance are taken care of. No stone is left unturned to see to it that all problems faced by employees are always addressed to before the company objectives. Q3. What do you think would be the top 5 measures the CEO of FedEx would want his HR Head to measure and report on an ongoing basis.

Friday, October 25, 2019

Rutherfurds Estates Essay -- Character Analysis, Lady St. James, Mere

In Edward Rutherfurd’s London, characters from all three estates are introduced and throughout each chapter their ideals and personality traits are developed. Some characters tend to be better off than others economically, but each of these more unfortunate characters uses his intellect to get ahead. The powerful characters are divided into two categories, because some are politically powerful and others are powerful in their community by making tough decisions and having important leadership qualities. Whatever the circumstance may be, throughout the book each estate has an extensive collection of characters with very different traits. Characters in each estate have characteristics such as wealth, power, and intellect that widely vary from one another and can range from poor, simpleminded people with no power to cunning, powerful people that have more money than they need. The 1st estate, the nobility, is comprised of people who tend to be more powerful and a great deal wealthier than those of the other estates. However, in London, a few characters from the 1st estate possess quite a bit of intelligence, and use it to their advantage. Lady St. James from the chapter â€Å"Gin Lane† uses her intellect to get revenge on her abusive husband. After she is humiliated by Lord St. James, she devises a plan that she intends to carry out with the help of Jack Meredith. Her plan is very carefully thought out, and in the end is foolproof. The plan is to have Meredith claim that he is her lover so Lord St. James will challenge him to a duel. Then, when St. James comes home to prepare for the duel, she will â€Å"make amends† with him and convince him not to kill Meredith. She writes to Meredith and tells him that St. James is going to try to kill hi... ...e puts stress on characters in the 3rd estate. However, some characters like Gilbert Bull, are very wealthy. As Rutherfurd writes, â€Å"With money and family connections he soon prospered† (432). Family connections were very important to the 3rd estate, because otherwise they were simply commoners. Some became merchants, doctors, lawyers, and other occupations that paid a fairly decent salary. London does a great job of illustrating the different social and moral situations of people in assorted estates. Many of the characters got over their low social and economical standing by using their intellect. Some characters lost their respect and their power by making mistakes and terrible decisions. Every estate has characters that are poor or wealthy, intellectual or ignorant, and powerful or weak. Every character is different, just like every estate is different.

Thursday, October 24, 2019

Research Process and Terminology Essay

The purpose for this document is to speak of my description of the research process and these documents will also contain new vocabulary retrieved from this week’s readings. In fact, this document will speak of how this new vocabulary and information applies to a career in criminal justice. In addition, this document will speak of how not knowing the correct vocabulary changes as I conduct the criminal justice research. Furthermore, this document will speak of how knowing the new vocabulary can be an asset to me when evaluating and examining research studies or data. Research Process Research includes a precise method that centers on impartial and collecting a great number of data for showing the results of an examination so that the collector of information can come to an outcome. The method used in the collection of information and evaluation plans regardless if the inquiry and examination process. In fact, the process focuses on testing feelings or concepts. In addition, any new information done without proof or support of the careful examination will not let others look over the study and process the outcome (White, 2013). New Terminology and how it applies to a career in Criminal Justice Replication is the recurrence of controlled procedures or investigations using the same methods (Hagan, 2010). Replication can be used in the career of the criminal justice system by aiding in the DNA process to prove if a person is innocent or guilty of a crime that he or she was been convicted of. In fact, by using the replication process many times will allow the analysis to get the correct results (White, 2013). Verification is proof or exact findings or accomplishments of great certitude in conclusions through extra observation (Hagan, 2010). Verification by law enforcement officers checking and double checking that he or she has the correct information obtained before turning in his or her reports for example, traffic violations (White, 2013). Pure (basic) research is concerned with the acquisition of new data for the sake of science or the development of the field (Hagan, 2010). Scientist in the criminal justice field retrieving new information can aid him or her in any developments that science needs to improve on from prior data (White, 2013). Applied research is practical research concerned with explaining the policy problems (Hagan, 2010). In applied research it helps law enforcement figure out why the old policies are not working and what can be done to improve the policies compared to the past policies (White, 2013). Crime analysis is the systematic, analytic methods directed at supplying useful information related to illegal patterns (Ibid, nd). Crime analysis in the criminal justice field can aid in the career of scientists because he or she uses examinations, violation representations, violation programs, arrest records, law enforcements calls as well as additional means to show applicable data (Wilson, 2013). In fact, crime analysis in criminal justice careers uses identification guides, violation prognosis, target profile analysis, requirements of investigative leads, and requirements to aid data to neighborhood policing and crime prevention programs. An example of a crime prevention program is the Drug Abuse Awar eness Education (DARE) (Gottlieb, Sheldon, & Raj, 1994). Intelligences agencies assist the act of coming to a decision of who is doing what with whom by its focus of the relationship between illegal – and unusual activities for example, narcotics, trafficking, prostitution rings, organized crime, gangs, and terrorists (Gottlieb, Sheldon, & Raj, 1994). Intelligences agencies in the criminal justice system as a career for example, the narcotics division can aid in bringing down individuals dealing in narcotics. Individuals who are assigned to this specific area in law enforcement can gain important information from confidential informants (if any) to help in bringing down the individual or individuals involved in narcotics for example, marijuana, crack cocaine, and heroin. In addition, to the narcotics division there is the Federal Bureau of Investigations (FBI). The Federal Bureau of Investigations (FBI) supplies other law enforcement agencies with services for example, finger print identification (â€Å"Criminal Justice Data Improvement,† 2013). Statistics is the science of collecting, organizing, and interpreting data (Bennett, Briggs, & Triola, 2009). Statistics as a career in the criminal justice field can help scientists organize, collect, and interpret the information needed to for cases for example, by summarizing the information instead of doing each of the experiments separately and easier to gather the information then put it into a summary (White, 2013). How not knowing the correct vocabulary changes as Dena conducts research in criminal justice. When doing research in criminal justice if Dena does not know the correct meanings of the new terms it can lead to wrong and inaccurate information that goes into her documentation. An example of this would be if Dena were writing information for both applied and pure research she could misinterpret the meanings for both of the new terms and when doing her documentation to be presented. The documents that Dena has provided will be wrong and will not give the right outcome therefore, the reports that she turns into her boss will let he or she know that Dena is not as familiar with the new terminology (White, 2013). How knowing the right terminology can be an asset to Dena when evaluating research and information. When looking over the documentation and definitions of each new vocabulary term knowing the right terms will aid in the research Dena will be able to show any mistakes (if any). In fact, if Dena knows the definitions and how each functions then she will be able to continue he r research and find any misspelled vocabulary terms. Knowing the differences between the right and wrong new vocabulary can make a difference when doing a document that has to be presented (White, 2013). In conclusion, learning new vocabulary terms in the criminal justice field aids in the research process. Knowing both of the definitions and what each means will aid in the process for research. In fact, by not knowing the differences Dena can misinterpret one definition for another for example, pure research, and applied research. Statics in the criminal justice field can be beneficial to the scientist because he or she can put the information into a computer and summarize the facts. Summarizing the facts makes it easier on the scientist or analyst because he or she does not have to do each experiment separately. References Criminal Justice Data Improvement (2013). Program Summary, (), . Retrieved from http://www.bjs.gov/index.cfm?=tp&tid=4 Gottlieb, S., Sheldon, A., & Raj, S. (1994), Crime Analysis: From First Report to Final Arrest. Crime Analysis: From First Report to Final Arrest. , (), Hagan, F.E. (2010). Research methods in criminal justice and criminology (8th ed.) Upper Saddle River, NJ: Prentice Hall Ibid (no date) R Wilson (personal communication, July 20, 2013)

Wednesday, October 23, 2019

Negative Effects of Technology on the Society’s Security and Privacy

Continuous studies on possible technological developments are being done everyday as initiated by private companies and the government military. Needless to say, these technologies, particularly those funded by private companies have been developed aside from making huge profits, to benefit the society in almost every aspect in their lives especially in terms of making their lives easier and more comfortable. Similarly, those developed by the government may have been initially done mostly for military and government purposes, but almost always; such technology comes to be marketed to the masses later on. Examples of which include the online technologies such as cellular phones, the computer and the internet. Cellular phones, computers and the internet have been for many years now, widely available for commercial use. Undeniably, such technologies have made casual life more productive in terms of the speed in which work can now be done. Cellular phones allow cordless communication in almost all places, all stations in the world; computers allow speedier processing of transactions, calculations and many other tasks; and the internet allows not only global communication but also better and more widely available databases of information which almost everyone with internet access can utilize. Attached with such array of commercial benefits however, are possibilities of misuse and thus disadvantages that could not only affect one individual but also huge numbers of populations at one time in general. With these, technologies come more ways of violation of individual privacy as well as security. These stem from such technologies’ nature of mass connection. The number of cellular phone users has been increasing. From 1997 to 2002, there has been 10-fold increase in global usage reaching 787 million (â€Å"GSM to Pass One-Billion Mark This Year†). This may mean better connection for these people but this may also mean an increase in the number of people probable of being violated of privacy. It is true that it is prohibited to access account information from private companies, but since the use of airwaves in this particular technology allows the personal tracking of the location of an individual, privacy cannot always be ensured. There are still people who have unlimited access to such information and are capable of such violation, that is, location tracking without the consent of the concerned individual. This is especially true with the number of hackers, both experimenting and professional, out practicing.   Individual information from private companies could also be tapped indiscriminately especially by government officials for their specific purposes. This may be beneficial (but may still be unethical) if the person concerned is a real crook, but for innocent individuals, the violation of privacy would be unwarranted. The rise of the computers and the internet creates a new breed of crime. Computers are an efficient way of storing important and sometimes company critical files. This computer function allows company’s easier management and access to their files which are in many ways beneficial. But these benefits are not limited to the companies as the storage of information in the computer also allows professionals, particularly hackers, access to the information. Just recently, 12 December 2006, it was reported by CNN that a number of names and personal information were exposed when a hacker attacked the database of the computer system of the University of California, Los Angeles (â€Å"Hacker Attack at UCLA Affect 800,000 people†). According to the same report, a survey released in October of this year showed that about a hundred colleges experienced a similar incident during the previous 12 months. The information stolen in such cases usually include names, birth dates, medical records, social security numbers, home addresses and other personal information (â€Å"Hacker Attack at UCLA Affect 800,000 people†). Clearly, the computers and the internet allow newer and more technical way of thieving, the most controversial of which is identity theft. The use of the internet has now evolved to allow even the purchase of items from objects as simple books to even loans and transactions can now be done conveniently through the internet using the credit card. It is this nature of internet transactions that allows identity theft through the internet. According to a report done by the Federal Trade Commission in 2003, the reported form of identity theft has been limited to those involving credit card transactions. According to the same report, about 13% of the victims reported that their personal information was obtained during transactions during credit card purchases. Among those purchases include those done through the internet.   Such information can be used by the thief in many ways such as obtaining government documents, purchasing online, obtaining loans, housing transactions, employment and filing of tax returns (Federal Trade Commission). These are just some examples of how technology, particularly phones, the computer and the internet disadvantage individuals. There could be a lot more other ways. Phones and computers have also been used in propagating pornography especially with the increase in use of video cameras, file sharing and websites that support such. Computer viruses had been and can still be easily distributed to corrupt several company and even government files, causing significant losses both in the concerned company as well as in the society in general. Freund cited a survey of the FBI that about 500 U.S. companies suffered significant financial losses amounting to $455.8 million in 2002. Technology is a powerful tool and is undeniably beneficial to the society especially with the ease in living it contributes to every individual. But as much as it is powerful and beneficial, it can also do harm because everything with advantages can always be exploited to bring otherwise. The results that technology brings just all depend on how the user chooses to use it. Works Cited Freund, G. â€Å"Perspective: Hacking 2003, The New Agenda.† Cnet News.Com. Cnet Networks, Inc. 2006. Federal Trade Commission. â€Å"Identity Theft Survey Report.† Sep 2003. Synovate. â€Å"GSM to Pass One Billion Mark This Year.† 2003. Cellular.co.za. â€Å"Hacker Attack at UCLA Affect 800,000 People.† CNN.com. 12 December 2006. Cable News Network LLP.      

Tuesday, October 22, 2019

Free Essays on Communism

Communism In the early 19th century, the idea of a communist society was a response of the poor and the dislocated to the beginnings of modern capitalism. At that time communism was the basis for a number of utopian settlements; most communistic experiments, however, eventually failed. Most of these small-scale private experiments involved voluntary cooperation, with everyone participating in the governing process. Later the term communism was reserved for the philosophy advanced by Karl Marx and Friedrich Engel's in their Communist Manifesto and the movement they helped create in Central Europe. Since 1917 the term has denoted those who regard the Russian Revolution as a model that all Marxists should follow. Beginning with the Russian Revolution, moreover, the center of gravity of global communism has shifted away from Central and Western Europe; from the late 1940s through the 1980s, communist movements were often linked with Third World strivings for national independence and social change. The first of these countries was Russia, a huge, poor, relatively backward nation that was just beginning to acquire an industrial base. Its people, still largely illiterate, had no experience in political participation. In 1917, after a series of halfhearted reform measures and disastrous mismanagement of the war effort, the antiquated mechanism of czarist rule simply disintegrated and was swept away Communism means an economic and political system in which the government makes all economic & own all the major form of production. From the social & economic the public ownership of all businesses . Government run education & healthcare. The have very limited freedom to protect the government , practice religion, or change houses or jobs . Total government control over market except for illegal transactions , very little choice among competing goods in the market. Very little incentives for workers work hard or to produce quality goods o... Free Essays on Communism Free Essays on Communism Communism In the early 19th century, the idea of a communist society was a response of the poor and the dislocated to the beginnings of modern capitalism. At that time communism was the basis for a number of utopian settlements; most communistic experiments, however, eventually failed. Most of these small-scale private experiments involved voluntary cooperation, with everyone participating in the governing process. Later the term communism was reserved for the philosophy advanced by Karl Marx and Friedrich Engel's in their Communist Manifesto and the movement they helped create in Central Europe. Since 1917 the term has denoted those who regard the Russian Revolution as a model that all Marxists should follow. Beginning with the Russian Revolution, moreover, the center of gravity of global communism has shifted away from Central and Western Europe; from the late 1940s through the 1980s, communist movements were often linked with Third World strivings for national independence and social change. The first of these countries was Russia, a huge, poor, relatively backward nation that was just beginning to acquire an industrial base. Its people, still largely illiterate, had no experience in political participation. In 1917, after a series of halfhearted reform measures and disastrous mismanagement of the war effort, the antiquated mechanism of czarist rule simply disintegrated and was swept away Communism means an economic and political system in which the government makes all economic & own all the major form of production. From the social & economic the public ownership of all businesses . Government run education & healthcare. The have very limited freedom to protect the government , practice religion, or change houses or jobs . Total government control over market except for illegal transactions , very little choice among competing goods in the market. Very little incentives for workers work hard or to produce quality goods o... Free Essays on Communism Communism - From Marx to Zemin Essay written by Kris Rayner Communism has long been heralded in capitalist countries as the root of all evil. However, as with all phobias, this intrinsic fear of communism comes from a lack of knowledge rather than sound reasoning. It is that same fear that gave the world the Cold War and McCarthy's Red Scare. The purpose of this paper is neither to support communism over capitalism nor the reverse of that. Rather, it is to inform the reader of communism's migration through time and hopefully assist the regression of such fear. The ideology of communism came out of the minds of two men, Karl Marx and Friedrich Engels (Marxism, 11). (Dueto Marx being the more widely known influence, he will be the one most often referred to.) It was his belief that private property was the cause of the poverty and degradation of the proletariat. Therefore, he came to settle on the idea that no one person should have control over production of good, ownership of land, and management of funds. In that same token then, no one class should be allowed to have control over these things. He went onto comment that the exploitation of the working class must come to an end. That end would be achieved through revolution. Once this was achieved, everybody would work according to their abilities and then be paid accordingly (Capital, 586-617). Soon after, however, technical innovations would create such abundance of goods that "everyone works according to his abilities and receives according to his needs." Soon thereafter, money would ha ve no place in society. People would be able to take what they want and would be lacking nothing. Marx then believed that the pleasure of seeing the fruits of labor would be enough to cause man to work (Communism, 56-62). Countries and people were soon to catch on to this ideology. The two most known of which are Russia and China. Of the two, Russia was the first to adopt the communist beliefs.... Free Essays on Communism Communism is a concept or system of society in which the major resources and means of production are owned by the community rather than by individuals. It was a vital part of what happened through the 1900s. It had various affects on many countries in just a century. Although the ideas were for the better, and some countries may have benefited in some ways, in the long run, it was defective. The worst victim of communism was, arguably, the Soviet Union. This was because they had numerous wars within their country, a destructive communist leader, and would later be involved in the Cold War followed by the collapse of the Soviet Union. The worst thing a country could ask for would be a civil war. That is exactly what was happening in Russia from around 1910 to the early 1920s. The Bolsheviks, also known as the Red Army, were supporters of Lenin and were radical socialists. They wanted to immediately overthrow the czar. On the other hand, the people who opposed Lenin, and believed that the czar should be slowly overtaken, and that Lenin’s ideas contradicted with those of Marx, were called Mensheviks. The czar made serious mistakes, which heated the rivalry between the two groups. The worst, in my opinion, was the cold-blooded killing of nearly 1,000 unarmed peasants, which came to be known as Bloody Sunday. (Compton’s Interactive CD-ROM. 3rd ed) After an unproductive decade, Germany sent Lenin back into Russia and he quickly became in charge. The Bolshevik Red Army and the Whites or Mensheviks, were destined to fight and that is what happened. From 1918 to 1920 the two sides fought deadly battles totaling up around 15 million Russian fatalities. Victory eventually went to the Bolsheviks, but not at a small price. Aside from the 15 million less people Russia had, including the czar and his family, everything Russia depended on was hurt. Trade was at a standstill, the Russian economy was in ruins, factories were destroyed and many of ... Free Essays on Communism Democracy Compared to Communism Democracy and communism are two of the most different, yet important systems of government ever to be set into motion. While total democracy and total communism are not widely spread, the effects of both can be seen in the countries that adopted these forms of government years ago. This is done by the practice of the more modern forms of these two governing systems, liberal democracies and CPC states. Both communist and democratic governments have benefits and disadvantages; therefore many disagree about which may be best. One of the greatest distinctions between a communist and a democratic government are their conflicting economic systems. In a communist government, the goal is to abolish private property and class systems. The public owns the major resources and the means of production. Power is also held in common. The goal of the system is to hinder any individual person or group from becoming extremely wealthy, while others become excessively poor. By giving everyone equal pay and ownership, the system attempts to balance wealth between the previously rich and poor. Over time, the outcome became an increased lower class. However, in a democratic government, the economy prospers by allowing free enterprise. People can work hard for more money and profits. Money is most certainly a driving force in a democracy. Though, a downside might be someone that works just as hard and makes a minimum wage. But, democratic systems seem to be more economically successful that other forms of government . . On the other hand, in a communist society a person can work infinitely harder than a coworker and receive the same pay by the end of the day. This fact has contributed to the downfall of communism. When employees have no incentive to work hard, they become lazy at their jobs which, in turn, drags down the economy. The success of democratic governments may be contributed to the fact of how ...

Monday, October 21, 2019

How to write a business plan, FM World - Emphasis

How to write a business plan, FM World How to write a business plan, FM World Whether youre setting up a new business venture or want the go-ahead for a project, theres one essential document you need. Robert Ashton gives a step-by-step guide to writing a good business plan. Theres a memorable conversation in the famous Lewis Carroll novel Alice in Wonderland, where Alice asks the Cheshire cat for directions. Unfortunately, Alice doesnt know where she wants to go, stating that it doesnt matter where she gets to, as long as she gets somewhere. This leads the cat to respond that it doesnt matter which way she turns. If you dont have a crystal clear vision of where you want your business to go, youll be as confused as Alice when you hit a crossroads. Your business plan is your road-map. But in order to write it, you have to decide what you really want to achieve. This means youll have to spend time immersed in the strengths and weaknesses of your business, a process which, in itself, has numerous pay-offs. Studying and researching your company helps you to take a critical look at what you have to offer and who your competitors are. This enables you to better navigate the industry minefields and gives you a benchmark against which to measure success. Many people think of business plans as a necessary evil, written only to gain external funding. Instead, look at them as an essential planning tool, whatever your financial situation. Remember, if you dont plan where to go, youre inadvertently planning on going nowhere. Crafting your business plan Heres a seven step guide to writing a winning business plan. Work through each section and youll have an ordered, content-rich document that gets you to where you want to go. Step one Description of the business After the executive summary (see step seven), the first thing youll need is to describe your business. Get started by asking the following questions: What do I sell or offer? And why? Whom do I sell to? What is the history of the business? What is my vision for the future? What is different about the services I offer? What is the legal structure of the company? Think about your audience carefully before you write the description. Ask yourself what words and phrases they will understand and be careful not to include too much jargon. Step two Market research Think about your industry and what you think the future trends will be. Then analyse your competition. Determine what size of the market they hold and then clearly define where you fit into the mix. Step three Marketing and sales strategy Ask yourself why companies buy what you offer and how you plan to sell it. Think about how you are going to reach the organisations that need facilities management support and what pricing plans youll offer. Whether youre an in-house department, specialist contractor or a large multi-service company, therell be a variety of ways to reach prospects. Step four Management and personnel team Many facilities management companies claim that people are their best asset. Think carefully about your management team and outline the background, experience and qualifications of each individual. The people on your team will often make or break your success. Fully evaluate their credentials and look out for any weak skill sets that could be improved with training. Step five Operations Analyse the location of your business, in terms of advantages and disadvantages. Your own premises, production facilities and IT systems must be excellent. Make sure you address any weaknesses in your plan with recommendations for improvement. Step six Financial forecast This section requires you to translate the contents of your plan into numbers. Include cash flow statements, profit and loss forecasts and a sales forecast. Dont forget that if youre looking for funding: you need to spell out how much you need and how youll repay the loan. Step seven The executive summary Leave this until last, even though it goes right at the beginning. Once youve followed all the other steps youre in a position to write this stand alone document, which outlines the key points in your entire plan. Keep it to a maximum of two pages. And remember, some people will only read this section so make it shine. Tip: rather than trying to distil the full document down, follow your original document plan (see Style tips box). Just write less in each section this time (a couple of sentences or a paragraph, rather than several pages). Finally, the ink may be dry but your business and the facilities management industry is constantly changing. Your business plan is a dynamic document, so you need to update it regularly.